A detailed description of the available forms of payment can be found here.
Unfortunately, we do not offer this option as each service is completed on an individual basis.
The shipping costs and delivery times can be found here.
Instructions for what to do if a damaged parcel is received can be found here.
Damaged Sample Shipment
If you notice that the package is damaged, collect it from the courier and ask for it to be opened it in his or her presence. If the product inside is also damaged, fill in the complaint form. The Seller will resend your order at no extra cost or refund your money within 14 business days. If you notice the package is damaged after the courier’s departure and the contents inside are also damaged, unfortunately neither the damage nor the complaint will be recognized.
Should you detect technical defects upon receipt of the package in this sample, including:
Contact the Seller by writing to email@example.com, and the Seller will send a courier to pick up the package.
The Seller will resend your order at no extra cost or refund your money within 14 business days.
Technical defects do not include color differences due to the differences in color reproduction on computer monitors.
Of course. On the pattern page you will find cropping options, as well as the possibility to add sepia or black and white effects. If you need more complicated changes, contact the Seller before placing your order to discuss the details.
The personal data provided by the customer is protected in a manner preventing third party access.
If you have any outstanding questions regarding your order or you would simply like to get a consultant’s opinion, go here.
You will be notified of each change in your order status by email. The order status is designed specifically to provide this service:
The colors of the images seen on the screen may differ slightly from the actual colors on the printout. These differences may be due to the individual settings of your monitor.
You can always contact our qualified consultants to take advantage of their vast experience. You can contact them here.
Contact the Seller as soon as possible by writing to: firstname.lastname@example.org. We will try to complete or re-print your order as quickly as possible.
If it turns out that the image is distorted due to a size interference caused by the size parameters you defined during the printing preparation process, the Seller will contact you to consult with you regarding potential changes in the size or image cropping to maintain the proportions. Cropping suggestions will be e-mailed to you. The Seller never makes any decisions without consulting the customer.
Yes, simply subscribe to Pixers' newsletter.
In case of any returns, please send your questions to email@example.com and do not send orders back to the office address. This is a mailing address only. All orders sent to this address will unfortunately be sent back to you.